BAMIDELE, IFEOLUWA OLUWASEUN

IT Support & Systems Administrator

Lagos, NG.

About

Analytical and tech-driven Computer Science graduate with proven experience in IT systems administration, specializing in maintaining complex infrastructure and ensuring 99% operational uptime. Adept at leveraging advanced troubleshooting, network configuration, and cybersecurity skills to safeguard critical business data and drive operational excellence. Committed to optimizing IT performance and enhancing security postures to contribute to commercial growth.

Work

Berger Paints Nigeria Plc

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IT Support & Systems Administrator (NYSC)

Lagos, Lagos State, Nigeria

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Summary

Administered and maintained complex IT infrastructure, ensuring high availability and robust security for critical business operations.

Highlights

Maintained and optimized complex IT infrastructure, including servers and network systems, achieving 99% operational uptime and ensuring seamless business continuity for critical functions.

Configured and troubleshot diverse networked systems (LAN/WAN/Wireless/VPN), enhancing connectivity reliability and system performance across the organization.

Implemented robust security policies and managed software updates, successfully protecting company-wide systems from cyber threats and reducing system vulnerabilities.

Managed and safeguarded business-critical data within Microsoft Dynamics NAV, ensuring integrity and accessibility of items, vendors, pricing, and inventory for consistent operations.

Provided real-time technical support, swiftly resolving system faults and preventing production downtime for key processes, minimizing operational disruptions.

Berger Paints Nigeria Plc

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IT Support Intern (SIWES)

Lagos, Lagos State, Nigeria

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Summary

Provided essential network and systems support across departments, contributing to operational continuity and efficient IT service delivery.

Highlights

Delivered comprehensive network and systems support across diverse departments, ensuring uninterrupted operational continuity for over 100 users.

Diagnosed and efficiently repaired hardware and software issues, restoring functionality quickly and minimizing user downtime by an estimated 20%.

Assisted in the administration of over 50 email accounts and actively enforced company security policies to enhance data protection.

Optimized network performance and supported critical infrastructure upgrades, improving system efficiency and reliability across the network.

Education

Federal University Dutsin-ma

Dutsin-ma, Katsina State, Nigeria
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BSc. Computer Science Grade: Second Class Upper Division

Languages

English

Certificates

Network Defense

Network Support and Security

Cyberthreat Management

Endpoint Security

Ethical Hacker

Junior Cybersecurity Analyst

Security and Connectivity Support

Hardware and Upgrade Support

Operating Systems Support

IT Customer Support

Zuri Training - Front-end Development

FUDMA Huawei and Cisco Academy - Datacom and Networking

I4G Cybersecurity Program

Skills

Cybersecurity Fundamentals

Cybersecurity, Security Fundamentals, Threat Management.

Network Design and Configuration

Network Design, Network Configuration, LAN/WAN, VPN.

Microsoft 365 and Active Directory Administration

Microsoft 365, Active Directory, User Management, Email Administration.

IT Infrastructure and Systems Administration

IT Infrastructure, Systems Administration, Server Management, Operational Uptime.

Microsoft Dynamics NAV ERP Administration

Microsoft Dynamics NAV, ERP Administration, Data Management, Inventory Management.

Troubleshooting and Technical Support

Troubleshooting, Technical Support, Problem Solving, Hardware/Software Diagnostics.

Team Collaboration and Technical Communication

Team Collaboration, Technical Communication, Stakeholder Engagement.

Frontend Web Development

HTML, CSS, JavaScript, Web Development.

Graphic Design

Adobe Photoshop, CorelDraw, Canva, Graphic Design.

Analytical Thinking

Analysis, Innovation, Problem-Solving.

Time Management

Prioritization, Efficiency.

BAMIDELE, IFEOLUWA OLUWASEUN